Terms of Service

Last updated: October 28, 2025

Introduction

Welcome to SellBTC.ca. These Terms of Service ("Terms") govern your use of our cryptocurrency exchange platform and services. By accessing or using SellBTC.ca, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

Services Description

SellBTC.ca provides cryptocurrency exchange services, including:

  • Bitcoin and cryptocurrency to Canadian Dollar (CAD) conversion
  • Interac e-Transfer payouts
  • Transaction processing and verification services
  • Customer support and assistance

Eligibility Requirements

To use our services, you must:

  • Be at least 18 years of age
  • Be a resident of Canada
  • Have a valid Canadian bank account for Interac e-Transfer
  • Comply with all applicable laws and regulations
  • Not be prohibited from using cryptocurrency services under applicable law

Know Your Customer (KYC) Requirements

As a regulated Money Services Business (MSB License: 19665), we are required to implement KYC procedures:

  • Transactions under $1,000 CAD may not require KYC verification
  • Transactions exceeding $1,000 CAD require identity verification
  • We may request additional documentation at our discretion
  • All provided information must be accurate and truthful

Transaction Limits

Current transaction limits are as follows:

  • Minimum transaction: $50 CAD
  • Maximum without KYC: $1,000 CAD per transaction
  • Maximum with KYC: $10,000 CAD per day
  • Daily and monthly limits may apply based on verification status

Fees and Pricing

Our fee structure includes:

  • Transaction fees are displayed before confirmation
  • Network fees may apply for cryptocurrency transfers
  • Interac e-Transfer fees are covered by us
  • No hidden fees or charges

Prohibited Activities

You agree not to use our services for:

  • Any illegal activities or transactions
  • Money laundering or terrorist financing
  • Fraudulent transactions or identity theft
  • Purchasing from illegal sources
  • Violating any applicable laws or regulations
  • Attempting to exploit system vulnerabilities

Risk Disclaimer

Cryptocurrency trading involves significant risk. The value of cryptocurrencies can fluctuate dramatically. You should carefully consider whether trading cryptocurrencies is appropriate for you given your financial situation. SellBTC.ca is not responsible for any losses incurred due to market volatility or trading decisions.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, SellBTC.ca shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability shall not exceed the amount of fees paid by you for the specific transaction in question.

Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@sellbtc.ca

MSB License: 19665